Terms of Service

This website is operated by SGMI Enterprises Private Limited ("we", "us", "our"). These Terms of Service("Terms") govern your access to and use of the website www.tuskcoffee.in ("Website") and all associated services.

By accessing or using the Website, or purchasing any products from us, you accept and agree to be bound by these Terms. If you do not agree with these Terms, do not use the Website or any associated services.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. You agree not to exploit the service without our express written permission.

2. Eligibility

By using the Website, you confirm that you are at least the age of majority in your jurisdiction or have consent from a guardian.

3. Prohibited Uses

You may not use the Website for any unlawful or prohibited activity, including:

• Violating any applicable laws;
• Infringing on intellectual property rights;
• Transmitting malicious software;
• Collecting personal information of others;
• Engaging in abusive or fraudulent conduct.

4. Products and Services

We reserve the right to limit or cancel orders, modify prices or discontinue products. All product descriptions and availability are subject to change without notice. Product images are for illustrative purposes only.

5. Accuracy of Billing and Account Information

You agree to provide accurate, current, and complete information for all purchases. We may refuse or limit orders at our sole discretion.

6. Third-Party Tools and Links

We may offer third-party tools "as is" without warranties. Third-party links are not under our control, and we are not responsible for their content or actions.

7. User Comments and Feedback

By submitting content, you grant us the right to use, edit, and distribute it. We are not responsible for content posted by users.

8. Errors and Omissions

We do not guarantee that all information on the Website is accurate or complete. We reserve the right to correct any errors without notice.

9. Limitation of Liability

We are not liable for any indirect or consequential damages arising out of your use of the Website or services, to the fullest extent permitted by law.

10. Indemnification

You agree to indemnify and hold harmless Tusk Coffee and its affiliates against any claims arising out of your breach of these Terms.

11. Termination

We may terminate or suspend your access at our sole discretion. All obligations prior to termination will survive.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Website following any changes constitutes acceptance of the updated Terms.

13. Entire Agreement

These Terms constitute the entire agreement between you and us and supersede any prior agreements.

14. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts located in [Insert City/State].

15. Grievance Redressal

If you have any questions or complaints, contact:
Email: tuskcoffeein@gmail.com
Phone: +91-9424955155
Grievance Officer (per Consumer Protection (E-Commerce) Rules, 2020):
Name: [Insert Name]
Designation: Grievance Officer
Email: tuskcoffeein@gmail.com